Posts tagged ‘people’

Turn your workplace policies into games

If you work for a com­pany of prac­tic­ally of any size and in any in­dustry, it is quite a cer­tainty that you will be ex­pec­ted to read and fol­low a con­sid­er­able num­ber of work­place policies (or man­age­ment de­crees). Many of those policies will have a very good reas­on to be in ex­ist­en­ce. It could be be­cause there are leg­al re­quire­ments that staff must meet in their job, or simply be­cause they re­flect good com­mon sense and best prac­tices.

However, with the rare ex­cep­tion, most of these policies are writ­ten in the most te­di­ous and un­friendly lan­guage pos­sible. The res­ult of­ten is that staff can re­main woe­fully un­aware of key as­pects of their role and un­pre­pared to take the cor­rect ac­tions when the time comes. Staff reg­u­larly see these policies as something neg­at­ive, re­strict­ive and, even, something that needs to be act­ively op­posed.

So, what do we of­ten do, as man­agers, when we real­ise that a policy is not work­ing? We re­write it mak­ing ex­actly the same mis­takes and we de­mand that all staff “read & un­der­stand” the policy. Surely, we are all aware the this is quite likely a point­less ex­er­cise doomed to fail­ure and wast­ing valu­able time (ours and our staff).

So, what can we do?

The Gami­fic­a­tion of the Work­place

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